FAQ

How do I subscribe to InboxSavvy?

Easy. You have two options either.
1. On the home page simply click Subscribe Now and choose your newsletters.

Alternatively

2. Click on the job function most relevant to you, i.e. IT, Marketing or HR, and choose the newsletters you would like to subscribe to.

You only need to provide a business email address and a few quick details to subscribe, however, the more information you provide at sign-up the more relevant experience we can provide. We love to send content which is relevant to you.

Please note that you do not need to specify mobile or desktop preferences, InboxSavvy newsletters are automatically optimized for all devices.

How do I amend my subscription?

If you are an existing subscriber wishing to amend your subscription click ‘Manage Subscription’, where you can send us an email to update your subscription, request a change in email titles you wish to receive, change your email address or simply unsubscribe.

How do I unsubscribe from InboxSavvy?
To unsubscribe from any InboxSavvy Newsletter you can either click on the unsubscribe link at the bottom of the email itself, go to ‘Manage Subscriptions’ at www.inboxsavvy.com and unsubscribe by sending us an email, providing your email address that you are currently receiving our emails to and clicking to unsubscribe or call us at +1 (888) 781-0133

Each subscription is registered to one email address. If you believe you have unsubscribed but are still receiving emails, it may be that you are subscribed on other email addresses e.g. a colleague who may have left your organization or an alternative email address of your own. 

How do I remove myself from your Database?
The easiest way to remove yourself from our database is to go to ‘Manage Subscriptions’ at www.inboxsavvy.com. Using the form you just need to provide your email address that you are currently receiving our emails to and click submit or call us at +1 (312) 204-7275

Will you pass or sell my information to anyone else? NO
It’s our policy to never pass your details to any third party without your express permission. The only way that your contact details maybe passed to a third party is if you complete an online information request form (from that 3rd party), providing your consent at the point of form submission.

For example, if you are reading an newsletter and see a white paper you would like to download. For more detailed information see our privacy policy.

Why can’t I see any images in the newsletter?
It is common for email clients to block images by default to protect the user from spam or malicious attacks. However, there will normally be a link in your email client to display the images for the selected email. You may see a message similar to “To help protect your privacy, (email application name) prevented automatic download of some pictures in this message” To enable images, simply click the link “Click here to download images”

Please note that by adding us to your safe senders list, images and pictures will display by default in the future.

How did you obtain my information?
We work with a small number of carefully selected data partners and take great care to ensure we obtain the correct permissions and only email you content which is relevant to you.

If you have any questions regarding how we obtained your information, including if you would like to know the original source of your details, please email us at [email protected] or call +1 (312) 204-7275.

How do you protect my information?
We have industry leading security measures in place to protect against the loss, theft, or misuse of your data. In addition, only authorized employees have access to the information you provide us

Whilst we cannot guarantee that loss, theft or misuse to data will not occur, we take many precautions to prevent such unfortunate occurrences.

You are responsible for the security of your login email address and password.

To learn more, see our privacy policy.

Why does my inbox identify your email as a promotion or spam?
Many legitimate business enewsletters are finding that strict spam filters are causing some emails to be mis-classified as junk, even if you opted-in.

InboxSavvy Newsletters are always sent from the same unique ‘from’ address (inboxsavvy.com). Try adding this to your ‘contacts list’, safe or trusted senders list to help ensure successful delivery.

InboxSavvy is sent in HTML, is there a text edition?
InboxSavvy Newsletters are sent in HTML only, optimized for desktop and mobile devices.  If you are experiencing issues please click the ‘read online’ link at the top of the email.